Workfacta Cookies Policy
We use cookies and similar technologies, on our website (the “Website”) and app to store information or gain access to information stored on your device or computer. You can find out more about cookies and similar technologies, and how we use them, in the information set out below. Any information that we collect will be used in accordance with our Privacy Policy.
If you do not accept the use of these cookies or similar technologies, you can disable them by following the instructions in this policy below or by changing your browser settings so that cookies or similar technologies from our Website or app cannot be placed on your computer or mobile device.
Last updated: 1 February 2022
1. What are cookies and similar technologies?
Cookies are small text files that uniquely identify your browser or device. The cookie file is stored on your browser. When you return to that website (or visit websites that use the same cookies) these websites recognize the cookies and your browsing device.
Cookies and other technologies collect certain information about how you are using our website.
2. Categories of cookies
Cookies do many different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies can tell us, for example, whether you have visited the Website before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests.
There are different categories of cookies, including:
First-party cookies
First party cookies, which are served directly by us to your computer or device.
Third-party Cookies
Third-party cookies, which are served by a third party on our behalf.
Cookies can remain on your device for different periods of time. Some cookies are ‘session cookies’, meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are ‘permanent cookies’, meaning that they survive after your browser is closed. They can be used by the Website, for example, to recognise your computer when you open your browser and browse the Internet again.
3. What cookies do we use and how do we use them?
The types of cookies and similar technologies used by us and our partners in connection with the Website can be classified into one of three categories, namely ‘essential cookies’, ‘functionality cookies’, and ‘performance and analytics cookies’. We have set out some further information about the cookies that we and third parties use, and the purposes for their use and durations, below:
Essential cookies
We set these cookies for essential purposes. Used for security and authentication purposes.
Functionality cookies
Functionality cookies record information about choices you have made and allow us to provide relevant content and tailor the Website to you. These cookies mean that when you continue to use or come back to the Website, we can provide you with our services as you have asked for them to be provided.
Performance and Analytics cookies
We use performance/analytics cookies to measure traffic and usage data and to analyse how the Website is accessed, used, or is performing in order to provide you with a better user experience and to maintain, operate and continually improve the Website.
List of cookies:
Type | Description | Cookies | Expiry |
---|---|---|---|
Essential | These are strictly necessary to provide you with our services and to use some features, such as access to secure areas. | ||
Stripe | Account validation and management | m | 2 years |
Workfacta | Account validation | __stripe_mid __stripe_sid |
1 week |
Intercom | Needed for help and support | intercom-session | 1 week |
Functionality | These cookies are used to enhance the functionality of the site | ||
ActiveCampaign | Used to customise and enhance the user’s experience | prism_ | 1 month |
Performance and Analytics | They cookies are used to understand how users engage with the Website. | ||
Workfacta | Google Analytics. They are used to understand how users engage with the Website. | _ga | 2 years |
Hotjar | Used to understand how users interact with the website | _hj | 1 year |
Marketing | These Cookies allow us to measure the effectiveness of our marketing initiatives | ||
ActiveCampaign | Used to audit campaigns | prism_ | 1 month |
Leadfeeder | Used to understand who is using the website | _lfa | 2 years |
4. Google analytics
We use Google Analytics, which is a web analytics tool that helps us understand how users engage with the Website. Like many services, Google Analytics uses first-party cookies to track user interactions, as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our service. The reports disclose website trends without identifying individual visitors. For more information on Google Tag Manager, see here. For more information on Google Analytics, see here.
You can also opt-out of Google Analytics without affecting how you visit our site by installing the Google Analytics browser add-on: see here.
5. How to control or delete cookies and similar technologies
We use cookies on this site to make sure you can use the Website easily and enjoy the Website. Some of these cookies are essential and we cannot provide our service without them, but there are others that can be turned off (depending on the device you use). Note that, depending on the type of device you have, it may not be possible to delete or disable tracking mechanisms. In addition, we note that disabling cookies and/or similar technologies prevents Workfacta or its business partners from tracking your browser’s activities in relation to the Service, and for use in targeted advertising activities by Workfacta, including via third party websites. It also disables many of the features available through the Service.
How to change your browser settings
You can change your preferences by changing the settings in your browser. Your browser will allow you to:
See what cookies or other similar technologies have been dropped on your device;
Block cookies or similar technologies;
Clear cookies or similar technologies from your browser.
Deleting cookies or similar technologies means that any preference settings you have made on a particular website will be lost and the functionality of our Website will be impaired. We cannot guarantee that your experience on our Website will be as good as it could otherwise be.
If you want to change your settings at any time (for example, if you accept all cookies, but later decide you do not want a certain type of cookie) you’ll need to use your browser settings to remove any third-party cookies or similar technologies dropped on your previous visit.
For more information on how to manage the most popular browsers, please see below:
Please note that if you choose not to receive our cookies, we cannot guarantee that your experience on our website will be as good as it could otherwise be.
6. Changes to this policy
We will occasionally update this policy to reflect changes in our practices and services. When we post changes to this policy, we will revise the “Last Updated” date at the top of this policy. If we make any material changes in the way we collect, use, and/or share information held in cookies, we will notify you by prominently posting notice of the changes on the Website. We recommend that you check this page from time to time to inform yourself of any changes in this policy or any of our other policies.
We won’t make any major changes to this policy without informing you.
7. Cookies that have been set in the past
If you have disabled one or more cookies, we will still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information.
- 8. Need more information about how we collect and use your data?
You can read more about how we use your information in our Privacy Policy.